“Be on guard against the danger of producing something simpleminded rather than simple or making something complicated instead of developing something truly complex.”Wayne Thiebaud
Many times, when clients seek out a consultant to help with a communications challenge, be it written, spoken, or visual, they are faced with conveying something complex in appropriately simplified terms. In other cases, they may have a message that started out simple enough, but has scaled in such a way that it is no longer resonating with others.
In my consulting practice, I approach each of these challenges as a conversation, striving to understand it from each participant’s perspective. What does the recipient need to understand? What are you and your organization needing to convey?
Whether you’re looking for a complete overhaul of your enablement program, an evaluation of your intranet strategy, or just some quippy email copy, I can work with you to ensure everyone’s needs are being addressed. Typical services include:
Strategy and design
- User experience and interaction design
- Service design
- Customer and employee experience programs
- Online communities
- Curriculum and instructional design
- Employee communications and intranets
- Training materials and storyboards
- Presentation design
- End-user documentation
- Marketing copy
Feel free to get in touch if you would like to see if I am a good fit for your project! Reference clients available upon request.